Shipping Policy

Thank you for shopping with Raghavendra Stores. We aim to deliver your products quickly, safely, and smoothly.

1. Shipping Method

We ship all orders through trusted third-party courier partners across India.

Domestic Shipping Only: We currently ship products only within India. We do not accept or fulfill orders for delivery addresses outside India.

Our team will pack and dispatch your order at the earliest possible time so that you receive your product quickly.

2. Dispatch & Delivery Time

Orders are usually shipped within 1–2 working days.
Delivery within India is typically completed within 3–5 working days.

Please note that delivery timelines may vary due to third-party courier partners, weather conditions, operational issues, or other unforeseen logistical circumstances. Such delays are beyond our direct control.

We request your kind cooperation and understanding in such cases.

3. Shipping Updates

You will receive:

Email updates at various stages of your order.
A tracking number once your order has been shipped, allowing you to track your package at your convenience.

4. Delivery Delays

Although we make every effort to ensure timely delivery, unavoidable delays may occur due to:

Weather conditions
Courier network delays
Remote location delivery
Operational or logistical issues with the delivery partner
Other circumstances beyond our control

We appreciate your patience and understanding in such situations.

5. Customer Availability & Coordination with Delivery Partner

Once your order is out for delivery, the customer is responsible for being available to receive the shipment and for properly coordinating with the delivery agent.

The delivery partner may contact the customer by phone to arrange or complete the delivery. If the customer does not answer or respond to calls from the delivery agent, or is otherwise unavailable to receive the shipment, Raghavendra Stores shall not be held responsible for the resulting delay, failed delivery, or return of the shipment.

Customers are requested to answer delivery-related calls and coordinate properly with the delivery agent to ensure successful delivery of their order.

If an order is returned to us due to the customer’s non-availability, failure to respond to the delivery agent, or failure to coordinate for delivery, any applicable additional shipping or re-delivery charges may be borne by the customer.

6. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before the order is placed.

7. Incorrect Shipping Information

You are required to provide accurate, complete, and correct shipping information at the time of placing your order on raghavendrastores.in.

Once the product has been shipped or is out for delivery, the shipping address cannot be changed, modified, edited, or varied.

If an order cannot be delivered due to incorrect, incomplete, or insufficient shipping information provided by the customer, the product may be returned to us by the delivery partner/courier service.

Though we regret such inconvenience, Raghavendra Stores shall not be held responsible for any loss, delay, failed delivery, return, or related claim arising due to incorrect or incomplete shipping information provided by the customer at the time of placing the order.

8. Product Quality Complaints & Refund Requests

We take the quality of our products seriously and are happy to assist our customers in case of any genuine quality-related concern.

If, after receiving the product, you are not satisfied with its quality or believe that there is a genuine quality issue, you must contact us and send clear photographs/images of the product showing the quality issue through WhatsApp within 1 day (24 hours) of receiving the product.

The images will help us understand and verify the concern and provide appropriate assistance.

Quality-related complaints received after 1 day (24 hours) of delivery may not be eligible for a refund or replacement.

Customers are also requested not to return products without first contacting us and providing a valid reason for the return. Products returned without a valid justification, without prior communication, or merely because the customer has changed their mind may not be eligible for a refund.

Any refund or replacement will be considered only after reviewing the customer’s complaint and the supporting images/details and will be subject to our applicable Refund & Returns Policy.