Last updated: [02nd December 2025]
Raghavendra Stores (“we”, “us”, “our”, or “the store”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the terms in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Information You Provide
When you place an order, contact us, or create an account, you may provide:
-
Name
-
Delivery address
-
Email address
-
Phone number
-
Order details
b) Automatic Information
When you browse the site, we may automatically collect:
-
IP address
-
Device type
-
Browser type
-
Pages visited
-
Cookies for basic site functionality
We do NOT collect or store your payment card details. Payments are handled securely through your chosen payment gateway (Razorpay, UPI, or others).
2. How We Use Your Information
We use your information for:
-
Processing and delivering your orders
-
Sending order updates and notifications
-
Responding to your inquiries
-
Improving our website and services
-
Preventing fraud or misuse
We do not sell, rent, or trade your personal data to any third party.
3. WhatsApp Communication
We provide support through WhatsApp chat only using the chat icon on the website.
We do not publicly display our WhatsApp number for safety reasons.
Your messages on WhatsApp are used only for:
-
Customer support
-
Order-related communication
-
Product assistance
We will never use your WhatsApp number for spam or promotional messages without your consent.
4. Cookies & Tracking
Our website uses cookies to:
-
Remember items in your cart
-
Improve page loading
-
Provide a smoother shopping experience
You may disable cookies in your browser settings, but some features may not function properly.
5. Sharing Your Information
We only share your information with trusted partners necessary for order fulfilment, such as:
-
Shipping / courier services
-
Payment gateways
-
Website hosting and security services
These partners are required to protect your data and use it only for the necessary service.
6. Data Security
We take reasonable measures to protect your personal data through:
-
Secure SSL encryption
-
Trusted hosting
-
Limited access to customer data
-
Regular security updates
However, no online method is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may request:
-
To know what data we have
-
To update or correct your data
-
To delete your account or information
-
To stop receiving certain communications
You can reach us anytime through the WhatsApp chat button on the site.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy, just click the WhatsApp chat icon on the bottom-right of the site and message us directly.